# Privacy & Data

Manage your privacy preferences, export your personal data, or request account deletion.

## Privacy Consent

AccessIQ lets you control how your data is used:

1. Go to **Account > Privacy**.
2. Review and update your consent preferences:

| Consent             | Description                                          | Required             |
| ------------------- | ---------------------------------------------------- | -------------------- |
| Essential services  | Data processing required for the service to function | Yes (cannot opt out) |
| Analytics           | Usage data to improve the product experience         | No                   |
| Communications      | Product updates, tips, and announcements via email   | No                   |
| Third-party sharing | Sharing data with integrated third-party services    | No                   |

3. Click **Save Preferences**.

Changes take effect immediately. Opting out of analytics or communications does not affect your access to the service.

## Data Export

Download a copy of all personal data AccessIQ holds about you.

### Requesting an Export

1. Go to **Account > Privacy > Data Export**.
2. Click **Request Export**.
3. Verify your identity (password or MFA).
4. AccessIQ prepares the export. You will receive an email when it is ready.

### What Is Included

| Data category            | Description                                              |
| ------------------------ | -------------------------------------------------------- |
| Profile information      | Name, email, phone, avatar                               |
| Login history            | Dates, times, locations, and methods of sign-in attempts |
| Organization memberships | Organizations you belong to and your roles               |
| Application access       | Applications you have been granted access to             |
| Consent history          | Your privacy consent choices and when they were made     |
| Audit trail              | Actions you performed in the system                      |

The export is provided as a ZIP file containing JSON files organized by category.

### Export Availability

Exports are available for download for 7 days after generation. After that, you need to request a new export.

## Account Deletion

You can request permanent deletion of your account and all associated data.

### Requesting Deletion

1. Go to **Account > Privacy > Delete Account**.
2. Read the information about what will be deleted.
3. Type your email address to confirm.
4. Click **Request Deletion**.

### What Happens

| Step                | Timeline                                                         |
| ------------------- | ---------------------------------------------------------------- |
| Request submitted   | Immediately -- you are signed out                                |
| Grace period        | 30 days -- you can cancel by contacting support                  |
| Data deletion       | After 30 days -- all personal data is permanently deleted        |
| Audit log retention | Anonymized audit records may be retained for compliance purposes |

### Important Notes

* If you are the sole admin of a tenant, you must transfer ownership before deleting your account.
* Account deletion cannot be reversed after the 30-day grace period.
* Data shared with integrated third-party services may be subject to those services' retention policies.


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